I just plugged the thing in, my first scanner. After you do a scan, where do you find the scan that you’ve done? When I look at the menu item for Open Project (I think that’s the term), it’s all grayed out. Yet I know I’ve done at least one scan. I lined up a picture on the flatbed, the picture showed up on my screen, and I clicked Accept. The Help files says that’s what you do when a scan is ready to go. I even did a Saveas and gave the scan a name. But now … gone and nowhere for me to look.
No instructions in the box, and the Help files I downloaded have no items about finding saved files.
Fuck. I know the answer is something simple, but this still pisses me off.
Boy, I’m not sure if I can really help, but I know with my scanner when you’re on the screen where you’re setting all the settings- i.e, bitmap, greyscale, dpi, etc., there’s a space where it tells you where its going to be ‘saved to’, and it can be changed.
I’m probably not helping.
Call HP on Monday, I guess.
Try searching for the file name with the find function on your computer. Sometimes a program will store stuff in odd places….
Ok, good advice on both counts. Google found HP’s help line number; says it’s only for US, but we’ll see.
HP provides crappy scanning software. If your scanner is a newer model and you have Photoshop or a similar image editing program, try using the scanning functionality built into those programs.
Otherwise, your best bet is to purchase a program called VueScan. (http://www.hamrick.com/) It was written by a programmer who hated the HP scanning software, so he wrote something better. You can download a trial copy for free to see if it’s to your liking.
Fuck! … Uh, I mean thanks. It’s good to know there’s a plan B.
But Hewlett Packard can’t put together adequate software for its machine? Oh for fucking Jesus.